What happens if a discount code does not apply to my order?Updated 7 months ago

If you have a discount code that you believe should have been applied to your order, but wasn't, please provide us with the details of the discount code so we can ensure it is applied to your next renewal.

We cannot retroactively apply discount codes to orders that have already been placed. Should you encounter any error during checkout, please reach out to us immediately to help resolve the issue before the order is finalized.

If you encounter issues such as this, please contact our customer support with all relevant information including your name, and the VIP code intended for use, so we can address and rectify the situation for you promptly.