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What is your return policy?Updated 4 months ago

Our Return and Refund policies can be found by clicking here.

30 Day Money-Back Guarantee Return Process

Please read the info below regarding policies for the money-back guarantee. Please note that shipping is not refundable, only the product cost of eligible products is refundable.

If you are unhappy with any of your edible Superfoods product(s) for any reason, we will allow you to return your order within the first 30 days of your initial purchase for a refund. Once you fill out an RMA request form, we will review it and send you an email with a prepaid shipping label if you are eligible. In order to receive a refund, the return will need to be sent back to our warehouse no later than 10 business days from the date the label is generated. When our warehouse receives your return, your refund will be processed. Once the refund has been processed, please allow 3-5 business days for bank clearing. The tumbler, coffee mug and coffee mixer are non-refundable and excluded from the 30 day money-back guarantee.


Please note, All refunds will be sent to the original payment method used at checkout. If for any reason we're unable to refund the original payment method then store credit will be issued.


Returns Must Contain All Items -  Subscription renewals are not eligible for returns or refunds

Renewals and subsequent one-time purchases are not eligible for returns or refunds under any circumstances.


Products Not Eligible For Return

- Superfood Tabs Tumbler

- Coffee Mug

- Coffee Mixer

- Any Subscription Renewal

- Products Eligible For Return (Initial Order Only)

- Initial order of Superfood Tabs

- Initial order of Amazing Coffee

- Initial order of Amazing Creamer

- Initial order of Ashwavana

- Initial order of Apple Cider Vinegar Gummies


Returns Must Contain All items and each item that is returned must contain all packaging pieces including the box, even if empty.


All 30 Money Back Guarantee Returns Subject To Shipping & Handling Deduction

All 30-day Money Back Guarantee returns are subject to a deduction of $5 per item.  Any orders with a subtotal less than $80 are exempt from this deduction. Please note that we do not refund any shipping charges incurred at the time of purchase. This deduction applies regardless of any free shipping offered that may have been applied to the original order.



 Return To Sender & "Refused" Packages Are NOT Eligible for Return

Please note that packages that are "Returned To Sender" or "Refused" are absolutely 100% not eligible for refund and there are no exceptions to this policy. Do not "Return To Sender" or "Refuse" a package. If you do so, you will not be able to get a refund. There are no exceptions to this policy. If you send a package back marked "Return To Sender" or "Refused" not only will you not be eligible for a refund (no exceptions) but we are also unable to ship your product back to you. Do not use this method under any circumstance.

To request a return authorization (RMA), please click here to log in to your account. 

If you have any questions or would like to speak to our customer success team, send a message by clicking here.

 

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