An item I ordered arrived damaged, what do I do?Updated 9 months ago

We're so sorry your item arrived in less-than-perfect condition. Let us make it right! 

Did one of the items in your order arrive damaged? Don't worry! We would love to send you a replacement free of charge. Please let us know within 30 days of your lost or damaged order and include a photo of the damage with your inquiry. 

Make sure to get in contact with our customer success team asap so they can get started on your replacement order immediately! To contact our customer success team, log in to your portal by entering your email here!

Email us: [email protected]

Or chat us by heading to the website and starting a live chat.

We look forward to hearing from you!