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Holiday Shipping Guideline

Happy Holidays from Superfoods Company!. During the holiday season, shipping increases dramatically and there are expected delays with all carriers. We know how important it is to get your package on time and we appreciate your patience during this t

My tracking says delivered, but I haven't received my order. What do I do?

We're so sorry to hear your order is missing! If your tracking is showing that your package has been delivered but you are unable to locate it, please check with your neighbors to see if the package may have been delivered to the incorrect address. I

An item I ordered arrived damaged, what do I do?

We're so sorry your item arrived in less-than-perfect condition. Let us make it right!. Did one of the items in your order arrive damaged? Don't worry! We would love to send you a replacement free of charge. Please let us know within 30 days of your

I have an issue with order, what do I do?

Superfoods Company team to the rescue!. If your order is lost, has been stolen, or arrived damaged, don't worry! We're here to help and issue you a replacement. Please let us know within 30 days of your lost or damaged order. Click here to contact ou

The system can't find my tracking number, what do I do?

Have no fear, your Superfoods Company team is here!. Don't worry! Sometimes this happens if the email address on file doesn't exactly match what you are entering. It could just be a little typo!. Our customer success team can help you locate the trac

How can I track the status of my order?

Did you recently place an order? Check out our tracking tool here to check the status of your shipment. All you need to log in is your email address. Please note that tracking numbers are posted after 5PM on the day that your order ships. Orders plac